Privacy Policy

This Privacy Policy governs the manner in which River Canyon Wireless collects, uses, maintains and discloses information collected from users (each a “User”) of the River Canyon Wireless website (“Site”). This privacy policy applies to the Site and all products and services offered by River Canyon Wireless.

Personal Identification Information

River Canyon Wireless may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit the Site, register on the Site, place an order, fill out a form, and in connection with other activities, services, features or resources River Canyon Wireless makes available on the Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, social security number, and drivers license number. Users may, however, visit the Site anonymously. River Canyon Wireless will collect personal identification information from Users only if they voluntarily submit such information to River Canyon Wireless or the Site. Users can always refuse to supply personal identification information. However, refusing to supply this information may prevent Users from engaging in certain Site related activities.

Non-personal identification information

River Canyon Wireless may collect non-personal identification information about Users whenever they interact with the Site. Non-personal identification information may include browser name, the type of computer and technical information about Users means of connection to the Site, such as operating system and the Internet service providers utilized and other similar information.

Web browser cookies

This Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert User when cookies are being sent. If User does so, note that some parts of the Site may not function properly.

How collected information is used

River Canyon Wireless may collect and use Users personal information for the following purposes:

• To improve customer service
  Information User provides helps River Canyon Wireless to respond to User’s customer service requests and support needs more efficiently.
• To personalize user experience
  River Canyon Wireless may use information in aggregated form to understand how Users as a group use the services and resources provided on the Site and by River Canyon Wireless.
• To improve the Site
  River Canyon Wireless may use User feedback to improve the products and services offered by River Canyon Wireless.
• To process payments
  River Canyon Wireless may use the information Users provide about themselves when placing an order only to provide services to that order. River Canyon Wireless does not share this information with outside parties except to the extent necessary to provide the service.
• To share User information with partners
  River Canyon Wireless may share limited information, such as name, email address, physical address and phone number, with partners for the purpose of offering additional services, such as permium/on demand computer support. User financial information, social security numbers, or license numbers will not be shared with these parties unless User voluntarily provides it to them.
• To send periodic emails
  River Canyon Wireless may use the email addresses Users provide to send Users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How user information is protected

River Canyon Wireless adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of User’s personal information, username, password, transaction information and data stored on the Site, or on any other River Canyon Wireless owned system.

Sensitive and private data exchange between the Site, or River Canyon Wireless systems, and Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. This Site and all River Canyon Wireless systems are also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Third party websites

Users may find content on this Site that link to the sites and services of River Canyon Wireless partners, suppliers, licensors, and/or other third parties. River Canyon Wireless does not control the content or links that appear on these sites and is not responsible for the practices employed by websites linked to or from this Site. In addition, these sites or serices, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to or from this Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

River Canyon Wireless may change or update this privacy at any time, at its sole discretion. When this is done, River Canyon Wireless will revise the updated date at the bottom of this page. River Canyon Wireless encourages Users to frequently check this page for any changes to stay informed about how River Canyon Wireless is helping to protect the personal information collected on this Site, or through River Canyon Wireless systems/services. User acknowledges and agrees that it is Users responsibility to review this privacy policy periodically and become aware of modifications.

Users acceptance of these terms

By using this Site, and/or any River Canyon Wireless services or systems, User signifies User’s acceptance of this policy and the Terms of Service. If User does not agree to this policy, User is not authorized to use this Site or any River Canyon Wireless systems/services. Users continued use of this Site or any River Canyon Wireless systems/services following the posting of changes to this policy will be deemed Users acceptance of those changes.